ax88179 is a portable Ethernet card needed for laptops that only have WIFI.

When I install its specifically designed Win 8.1 64-bit driver, I get this:

Can anyone help out?

I shall suggest you to uninstall and reinstall the said driver. You will get the latest and compatible driver from the wessite of the manufacturer.

Seems Windows cant auto install the driver, you need to get the correct driver from the manufactured site

http://www.asix.com.tw/download.php?sub=driverdetail&PItemID=131

I suggest update your chipset as well, find it at your PC or Mainboard manufactured site

• Edited by britishdhez 57 minutes ago

Seems Windows cant auto install the driver, you need to get the correct driver from the manufactured site

http://www.asix.com.tw/download.php?sub=driverdetail&PItemID=131

I suggest update your chipset as well, find it at your PC or Mainboard manufactured site

• Edited by britishdhez Monday, March 09, 2015 6:18 AM

Seems Windows cant auto install the driver, you need to get the correct driver from the manufactured site

http://www.asix.com.tw/download.php?sub=driverdetail&PItemID=131

I suggest update your chipset as well, find it at your PC or Mainboard manufactured site

• Edited by britishdhez Monday, March 09, 2015 6:18 AM

Seems Windows cant auto install the driver, you need to get the correct driver from the manufactured site

http://www.asix.com.tw/download.php?sub=driverdetail&PItemID=131

I suggest update your chipset as well, find it at your PC or Mainboard manufactured site

• Edited by britishdhez Monday, March 09, 2015 6:18 AM

Thank you both, but I did uninstall it all and then installed the latest driver. It didn't help
I've already installed the latest chipset.

• Edited by l-w-c 13 hours 43 minutes ago

Thank you both, but I did uninstall it all and then installed the latest driver. It didn't help
I've already installed the latest chipset.

• Edited by l-w-c Monday, March 09, 2015 5:46 PM

Thank you both, but I did uninstall it all and then installed the latest driver. It didn't help
I've already installed the latest chipset.

• Edited by l-w-c Monday, March 09, 2015 5:46 PM

Thank you both, but I did uninstall it all and then installed the latest driver. It didn't help.
I've already installed the latest chipset.

• Edited by l-w-c 16 hours 36 minutes ago

Thank you both, but I did uninstall it all and then installed the latest driver. It didn't help.
I've already installed the latest chipset.

• Edited by l-w-c Friday, March 13, 2015 2:43 PM

Thank you both, but I did uninstall it all and then installed the latest driver. It didn't help.
I've already installed the latest chipset.

• Edited by l-w-c Friday, March 13, 2015 2:43 PM

Thank you both, but I did uninstall it all and then installed the latest driver. It didn't help.
I've already installed the latest chipset.

• Edited by l-w-c Friday, March 13, 2015 2:43 PM

try to disable your Realtek Wireless LAN to try, try with another USB port, since this is USB 3.0 try to check if your USB slot support for USB 3.0 (you can check your product specification at your PC manufactured site), if still not working please contact USB LAN  manufactured

• Edited by britishdhez 5 hours 17 minutes ago

try to disable your Realtek Wireless LAN to try, try with another USB port, since this is USB 3.0 try to check if your USB slot support for USB 3.0 (you can check your product specification at your PC manufactured site), if still not working please contact USB LAN  manufactured

• Edited by britishdhez Tuesday, March 10, 2015 2:13 AM

try to disable your Realtek Wireless LAN to try, try with another USB port, since this is USB 3.0 try to check if your USB slot support for USB 3.0 (you can check your product specification at your PC manufactured site), if still not working please contact USB LAN  manufactured

• Edited by britishdhez Tuesday, March 10, 2015 2:13 AM

try to disable your Realtek Wireless LAN to try, try with another USB port, since this is USB 3.0 try to check if your USB slot support for USB 3.0 (you can check your product specification at your PC manufactured site), if still not working please contact USB LAN  manufactured

• Edited by britishdhez Tuesday, March 10, 2015 2:13 AM

Hi LWC,

We wonder if there is any luck your issue has been resolved, if you found any suggestion is useful we would appreciate it if you could mark it as an answer instead of us.

If you've found solution by yourself, you also could share with us and we will mark it as answer so everyone could refer to it.

As britishdhez mentioned that you device might be a USB 3.0 device and it might did the trick.

Regards

D. Wu

I didn't reply because this is the IT Pro forum, not the 101 forum.
Yes, it's USB 3.0 port.
Yes, it's a USB 3.0 device.
No, using the other USB 3.0 port didn't help.
No, disabling the WiFi driver didn't help.

Here are more screenshots:

(choosing Microsoft produced the same error message)

• Edited by l-w-c 16 hours 35 minutes ago

I didn't reply because this is the IT Pro forum, not the 101 forum.
Yes, it's USB 3.0 port.
Yes, it's a USB 3.0 device.
No, using the other USB 3.0 port didn't help.
No, disabling the WiFi driver didn't help.

Here are more screenshots:

(choosing Microsoft produced the same error message)

• Edited by l-w-c Friday, March 13, 2015 2:44 PM

I didn't reply because this is the IT Pro forum, not the 101 forum.
Yes, it's USB 3.0 port.
Yes, it's a USB 3.0 device.
No, using the other USB 3.0 port didn't help.
No, disabling the WiFi driver didn't help.

Here are more screenshots:

(choosing Microsoft produced the same error message)

• Edited by l-w-c Friday, March 13, 2015 2:44 PM

I didn't reply because this is the IT Pro forum, not the 101 forum.
Yes, it's USB 3.0 port.
Yes, it's a USB 3.0 device.
No, using the other USB 3.0 port didn't help.
No, disabling the WiFi driver didn't help.

Here are more screenshots:

(choosing Microsoft produced the same error message)

• Edited by l-w-c Friday, March 13, 2015 2:44 PM

Sorry, what device are you using? PC or tablet? and can you tell me the details model or spec?

Check this FAQ from manufactured

http://www.asix.com.tw/faq.php?op=faqdetail&PItemID=131&FaqNoID=#641

Q0003:  Why don't ASIX's AX88179 standard drivers work with my AX88179 device?
A0003:  All ASIX's AX88179 standard drivers are qualified with ASIX's AX88179 demo board with AX88179 default Vendor ID (0B95h) and Product ID (1790h). Some of AX88179 manufacturers have their own Vendor ID and Product ID on their AX88179 applications. In this case, ASIX's AX88179 standard drivers will not work with your AX88179 device. Please contact the technical support of your AX88179 device manufacturer to obtain a proper driver

Q0007:  Does AX88179 support Windows Surface RT 8.0/8.1 driver?
A0007:  No, AX88179 doesnt support Windows Surface RT 8.0/8.1 driver

I just suspected 2 things, incorrect driver or compatibility driver

• Edited by britishdhez 58 minutes ago

Sorry, what device are you using? PC or tablet? and can you tell me the details model or spec?

Check this FAQ from manufactured

http://www.asix.com.tw/faq.php?op=faqdetail&PItemID=131&FaqNoID=#641

Q0003:  Why don't ASIX's AX88179 standard drivers work with my AX88179 device?
A0003:  All ASIX's AX88179 standard drivers are qualified with ASIX's AX88179 demo board with AX88179 default Vendor ID (0B95h) and Product ID (1790h). Some of AX88179 manufacturers have their own Vendor ID and Product ID on their AX88179 applications. In this case, ASIX's AX88179 standard drivers will not work with your AX88179 device. Please contact the technical support of your AX88179 device manufacturer to obtain a proper driver

Q0007:  Does AX88179 support Windows Surface RT 8.0/8.1 driver?
A0007:  No, AX88179 doesnt support Windows Surface RT 8.0/8.1 driver

I just suspected 2 things, incorrect driver or compatibility driver

• Edited by britishdhez Monday, March 16, 2015 6:21 AM

Sorry, what device are you using? PC or tablet? and can you tell me the details model or spec?

Check this FAQ from manufactured

http://www.asix.com.tw/faq.php?op=faqdetail&PItemID=131&FaqNoID=#641

Q0003:  Why don't ASIX's AX88179 standard drivers work with my AX88179 device?
A0003:  All ASIX's AX88179 standard drivers are qualified with ASIX's AX88179 demo board with AX88179 default Vendor ID (0B95h) and Product ID (1790h). Some of AX88179 manufacturers have their own Vendor ID and Product ID on their AX88179 applications. In this case, ASIX's AX88179 standard drivers will not work with your AX88179 device. Please contact the technical support of your AX88179 device manufacturer to obtain a proper driver

Q0007:  Does AX88179 support Windows Surface RT 8.0/8.1 driver?
A0007:  No, AX88179 doesnt support Windows Surface RT 8.0/8.1 driver

I just suspected 2 things, incorrect driver or compatibility driver

• Edited by britishdhez Monday, March 16, 2015 6:21 AM

Hi LWC,

Thanks for your feedback, since we have no such a hardware to test the driver compatibility on Windows, we suggest you find another windows device to check this issue again.

For specific hardware issues, as what suggested by britishdhezwe suggest you contact with manufacturer first because they are more experienced than us on this and there might be more similar case. So far, we only can provide some general trouble shooting steps based on your error message.

It might occurs when system cannot find the specific INF file, in some case, the standard "Have Disk" => Browse to directory which contains the driver. It would respond with the correct device being identified using the INF file in that directory.

Backup and then delete the REG_BINARY value 'CONFIG' under

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network

Regards

ASIX didn't even bother replying to me.

Deleting that registry item didn't seem to do anything. When I choose "Have Disk" it just keeps saying file not found (as shown in the aforementioned screenshot).

Where can I get you the device's Vendor ID & Product ID?

I use a PC (laptop) -  Lenovo Yoga 11S:

As mentioned, it's Windows 8.1 64-bit, not Windows 7.

This is how to find vendor ID and device ID, after that we check if that specific vendor ID and Device ID got different driver

First find the vendor ID and device ID of the  network adapter on your target computer.

• On the target computer, open Device Manager (enter devmgmt in a Command Prompt window).
• In Device Manager, locate the network adapter that you want to use for debugging.
• Right click the network adapter node, and choose Properties.
• In the Details tab, under Property, select Hardware Ids.

The vendor and device IDs are shown as VEN_VendorID and DEV_DeviceID. For example, if you see PCI\VEN_8086&DEV_104B, the vendor ID is 8086, and the device ID is 104B

To set the correct expectation, we should discuss at hardware forum and hardware manufactured should have better answer to resolved this issue. This is non-OS issue. But lets do our best :)

• Edited by britishdhez 5 hours 1 minutes ago

This is how to find vendor ID and device ID, after that we check if that specific vendor ID and Device ID got different driver

First find the vendor ID and device ID of the  network adapter on your target computer.

• On the target computer, open Device Manager (enter devmgmt in a Command Prompt window).
• In Device Manager, locate the network adapter that you want to use for debugging.
• Right click the network adapter node, and choose Properties.
• In the Details tab, under Property, select Hardware Ids.

The vendor and device IDs are shown as VEN_VendorID and DEV_DeviceID. For example, if you see PCI\VEN_8086&DEV_104B, the vendor ID is 8086, and the device ID is 104B

To set the correct expectation, we should discuss at hardware forum and hardware manufactured should have better answer to resolved this issue. This is non-OS issue. But lets do our best :)

• Edited by britishdhez Tuesday, March 17, 2015 2:16 AM

It's called a little differently here:

USB\VID_0B95&PID_1790&REV_0100
USB\VID_0B95&PID_1790

The quoted FAQ had "Vendor ID (0B95h) and Product ID (1790h)" so mine is the same except the suffix "h".

• Edited by l-w-c 7 minutes ago

Ok, we already make sure Asix is the right vendor

just want to make sure, which version you download from Asix website?

I suggest these

also try to disable Hyper-V (if any) in BIOS, temporary disable your Realtek Wifi to test, also try clean boot

http://support.microsoft.com/en-us/kb/929135

if still persist try to contact manufactured and let us know the update

http://www.asix.com.tw/contacts.php

• Edited by britishdhez 23 hours 43 minutes ago

 I've downloaded both this version and the direct INF ("1.16.12.0_WHCK").

I already wrote I've disabled my WiFi driver.

I already wrote I've contacted them and they didn't even bother to reply.

if all troubleshoot above didn't help, the ultimate thing is try this USB LAN to other machine which have Windows 8.1 to test (Your friend PC or collages) , if issue still persist i suggest you try also to contact Lenovo forum

https://forums.lenovo.com/t5/S-Series-ThinkPads-ThinkPad-Yoga/One-Onelink-dock-Thinkpad-Yoga-problem-solved/td-p/1424537

I found inside that thread there is one person approached himself as engineer from Asix (maybe)

Allan Chou
Technical Support Division
ASIX Electronics Corporation
TEL: 886-3-5799500 ext.228
FAX: 886-3-5799558
E-mail: allan@asix.com.tw
http://www.asix.com.tw/

Hope this information will help, you are not alone, I checked there is a lot of issue regarding this Asix ax88179 with Windows 8.1 which not solved yet

Anyway, again let us know if there is any update

• Edited by britishdhez 23 hours 11 minutes ago

Thanks, I've PMed him there and also created a dedicated forum topic. Maybe someone there will think of something too.

yes, its more to hardware compatibility or driver issue. They must have better solution for this case

please let us know the update, I really want to know how they (Asix or Lenovo) fix this issue :)

• Edited by britishdhez 21 hours 55 minutes ago

It's called a little differently here:

USB\VID_0B95&PID_1790&REV_0100
USB\VID_0B95&PID_1790

The quoted FAQ had "Vendor ID (0B95h) and Product ID (1790h)" so mine is the same except the suffix "h".

• Edited by l-w-c Tuesday, March 17, 2015 7:10 AM

Ok, we already make sure Asix is the right vendor

just want to make sure, which version you download from Asix website?

I suggest these

also try to disable Hyper-V (if any) in BIOS, temporary disable your Realtek Wifi to test, also try clean boot

http://support.microsoft.com/en-us/kb/929135

if still persist try to contact manufactured and let us know the update

http://www.asix.com.tw/contacts.php

• Edited by britishdhez Tuesday, March 17, 2015 7:36 AM

if all troubleshoot above didn't help, the ultimate thing is try this USB LAN to other machine which have Windows 8.1 to test (Your friend PC or collages) , if issue still persist i suggest you try also to contact Lenovo forum

https://forums.lenovo.com/t5/S-Series-ThinkPads-ThinkPad-Yoga/One-Onelink-dock-Thinkpad-Yoga-problem-solved/td-p/1424537

I found inside that thread there is one person approached himself as engineer from Asix (maybe)

Allan Chou
Technical Support Division
ASIX Electronics Corporation
TEL: 886-3-5799500 ext.228
FAX: 886-3-5799558
E-mail: allan@asix.com.tw
http://www.asix.com.tw/

Hope this information will help, you are not alone, I checked there is a lot of issue regarding this Asix ax88179 with Windows 8.1 which not solved yet

Anyway, again let us know if there is any update

• Edited by britishdhez Tuesday, March 17, 2015 8:08 AM
• Marked as answer by Brandon RecordsModerator Monday, March 23, 2015 6:01 PM

Thanks, I've PMed him there and also created a dedicated forum topic. Maybe someone there will think of something too.

• Proposed as answer by Brandon RecordsModerator Monday, March 23, 2015 6:01 PM
• Marked as answer by l-w-c Monday, March 23, 2015 6:10 PM

yes, its more to hardware compatibility or driver issue. They must have better solution for this case

please let us know the update, I really want to know how they (Asix or Lenovo) fix this issue :)

• Edited by britishdhez Tuesday, March 17, 2015 9:24 AM

ax88179 is a portable Ethernet card needed for laptops that only have WIFI.

When I install its specifically designed Win 8.1 64-bit driver, I get this:

<transcription>
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

</transcription>

Seems like there may be quite a lot of scope from that for tracing to try to expand that symptom.  E.g. using ProcMon if nothing better.  And I do believe that there are other things better but I'm just not familiar with them or haven't used them.  E.g. since it is a wireless thing would netsh wlan not have some way of giving you more information?  Also, as soon as you start adding diagnostics then other more general traces such a ProcMon can start showing you more.

HTH

 

We wonder if there is any luck your issue has been resolved, if you found any suggestion is useful we would appreciate it if you could mark it as an answer instead of us.

If you've found solution by yourself, you also could share with us and we will mark it as answer so everyone could refer to it.

Regards

D. Wu

Well, all of a sudden my WIFI driver started showing a yellow exclamation point too.
It happened when I tried disabling+enabling it.
My Bluetooth soon followed, when I tried reinstalling drivers.

After a fruitless effort to dig in forums, I just restored my laptop's initial Windows 8, installed all the updates and then upgraded to 8.1.

...and now my my network cards - including the external ASIX - work!

I saved a Restore Point and cross my fingers it will be enough if things crash again.

• Edited by l-w-c 23 hours 36 minutes ago